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It may seem inevitable that online retailers will completely take over business for independent, brick-and-mortar retailers but that is far from the case. Here's why.

How you get your work done is up to you – here’s an article explaining what the differences are between desktop, mobile, and web apps so that you can better choose which type of application software to use.

Industry 4.0 changes are going to be necessary for manufacturers to implement if they want to stay competitive in today’s consumer durable goods marketplace. Here's what they are.”

Discounts, rebates, and other incentives are effective tools for increasing customer retention. Analyzing a CRM database can help you determine which loyalty programs you have implemented in the past were the most effective - and here's how.

Manufacturers want their end consumers to register their products with them, because among other reasons it makes design issues more visible. The problem is, they have to offer incentives for filling them out, otherwise not many end consumers will. Here's how CRM can help reduce that problem.

There's a "disruptive" technology that's going to revolutionize supply chain reporting, and it is blockchain. Read here to find out how it works

This guide will show you how CRM can be used to maximize your company's frontline employees' abilities to satisfy your customer's needs and to leave long-lasting good impressions.

Here's how CRM's with integrated geo-mapping and location intelligence are invaluable tools for OPE distributor territory managers.

Here is how to improve social media exposure and calculate ROI for social media marketing campaigns using a CRM database.

The ways in which we live are about to get a whole lot more complicated, but also a whole lot simpler, thanks to the growing adoption of smart homes and the Internet of Things - here's how.